Shipping
● Shipping Tracking information
Need to check the status of your parcel? If you want to know your shipping status, Just click Fast courier and simply enter your label number for up-to-the-minute information on the status of your parcel or satchel.
●Shipping Policy
Your order will dispatch within 24 hours of receiving your order during working days.
If you choose ATL (Authority to leave),Nature's Greenway cannot be responsible for any loss or theft.
Deliveries are made on business days only (Monday - Friday).
However, if the package is returned to us for ANY reason you will still be responsible for
the original postal fee charged to you by Nature’s greenway. If your package is returned to us,
we will attempt to contact you via phone and email.
Domestic
Delivery will depend on your ocation like this :
Within Sydney |
|
~10kg |
$10 |
~20kg |
$20 |
~30kg |
$30 |
~40kg |
$40 |
Brisbane/Canberra/Melbourne |
|
~5kg |
$10 |
~10kg |
$20 |
~15kg |
$30 |
~20kg |
$40 |
Adlade |
|
~5kg |
$25 |
~10kg |
$30 |
~15kg |
$35 |
~20kg |
$40 |
Perth/Tasmania |
|
~5kg |
$30 |
~10kg |
$35 |
~15kg |
$40 |
~20kg |
$45 |
Orders are packed with care and sent via Fast Courier.
Freight costs can be changed depending on weight. At that time, Natures Greenway will inform you.
International
All parcel are sent via CJDaehan express( in Korea). Postal charge does not include possible
taxes and duties which may be applied by customs in the country where the order originated. For further
information, you can contact us and we will give you more detail information considering your situation.
To Korea |
|
~2kg |
$25 |
~3kg |
$30 |
~4kg |
$40 |
~5kg |
$50 |
Honey 500g 6 or fewer
● Return Policy
We want you to love what you ordered, but if something is not right, let us know. We will happily provide product returns, exchange or refund (in the form of Gift Certificate) provided:
For Goods Return, please call us at +61 9897 3800 to request a ReturnID. If you are returning a damaged or defective item and want an exchange, we will process your replacement order at this time. Goods exchange is only allowed for items with same or lower values.For Refunds, we regret that we do not provide cash refunds.